2-1-1
Population served: Everyone in the U.S. (check the website for availability in your area)Mission:
2-1-1 is the telephone number of a call center that offers information and provides referrals to health and human services for everyday needs and in times of crisis. Services vary from community to community.
Examples of service referrals include:
- Basic human need resources: food banks, clothing, shelters, rent assistance and utility assistance
- Physical and mental health resources: medical information lines, crisis intervention services, counseling, drug and alcohol intervention
- Employment support: unemployment benefits, financial assistance, job training, transportation assistance and education programs
- Support for older Americans and persons with disabilities: home healthcare, adult daycare, congregate meals, Meals on Wheels, respite care, transportation and homemaker services
- Support for children, youth and families: childcare, family resource centers, summer camps and recreation programs, mentoring, tutoring and protective services.
2-1-1 Canada
Population served: Certain sections of Canada (check the website for availability in your area)Mission:
2-1-1 is the telephone number of a call center that offers information and provides referrals to health and human services for everyday needs and in times of crisis. Services vary from community to community.
Examples of service referrals include:
- Health services and support
- Financial and social assistance
- Housing and utility help
- Food assistance and meal programs
- Senior services and home care
- Government program assistance
- Parenting and family programs
- Disability support services
- Volunteer organizations
- Newcomer services
- Mental health support
CancerFinances.org
Contact: WebsitePopulation served: Cancer patients, survivors, caregivers, advocates, and health professionals
Mission:
To provide individuals diagnosed with cancer with information and tools to help make sound financial decisions before, during, and after cancer treatment
- Online ‘Toolkit’ offers targeted information about health insurance, disability insurance, education, employment, family building, medical bills, financial assistance, and more.
Cancer and Careers
Contact: Website or 646-929-8032Population served: People affected by the diagnosis of cancer, their caregivers and health providers in the U.S.
Other language(s): SpanishMission:
To empower and educate people with cancer to thrive in their workplace by providing expert advice, interactive tools and educational events; to eliminate fear and uncertainty for working people with cancer.
- Offers a comprehensive website with information on a variety of work-related issues
- Free printed publications
- Career coaching
- Support groups and educational seminars for employees with cancer, their healthcare providers and co-workers
- Online comprehensive materials for healthcare professionals
- Resume review available online with career coaches
- Legal and career teleconferences
- In-Service Trainings for Health Care Providers (presented in conjunction with Triage Cancer)
Cancer Legal Resource Center (CLRC)
Contact: 866-843-2572Population served: People affected by cancer as well as community groups, employers and health professionals in the U.S.
Other language(s): SpanishMission:
To provide information and resources on cancer-related legal issues to cancer patients, survivors, caregivers, health professionals, employers, and others coping with cancer.
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CLRC offers a national, toll-free telephone assistance line where callers can receive free and confidential information about relevant laws and resources for their particular situation. It is a program of the Disability Rights Legal Center, based in Los Angeles, CA.
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Provides free educational materials on its website, webinars, in-person workshops and trainings on cancer-related legal issues.
Center for Patient Partnerships
Contact: 608-890-0321 or advocacy@patientpartnerships.orgPopulation served: Individuals in the U.S. with life-threatening and serious chronic illnesses, their families, and healthcare professionals
Mission:
To engender effective partnerships among people seeking healthcare, people providing healthcare, and people making policies that guide the healthcare system.
- Provides patient advocacy to people with serious illnesses regardless of income or residence. Services are provided by supervised students at the University of Wisconsin-Madison Law School during the academic year (closed mid-December to end of January, spring recess, etc.). May help with diagnosis and treatment concerns, coordination of care, medical decision-making, family matters, employment issues, medical bills and insurance, public benefits, disability programs, etc. Students do not provide legal, medical, nor financial advice.
Job Accommodation Network (JAN)
Contact: 800-526-7234Population served: People with disabilities and their families
Other language(s): SpanishMission:
To develop and influence disability employment-related policies and practices; is a service of the U.S. Department of Labor’s Office of Disability Employment Policy.
- Offers free, expert, and confidential guidance on workplace accommodations and disability employment issues. Working toward practical solutions that benefit both employer and employee, JAN helps people with disabilities enhance their employability, and shows employers how to capitalize on the value and talent that people with disabilities add to the workplace.
National Center on Workforce and Disability/Adult (NCWD)
Contact: contact@onestops.infoPopulation served: All individuals in the US with disabilities
Mission:
To provides information on job retraining, technical assistance and legal rights.
- Information on laws and policies related to people with disabilities
- Accommodations & assistive technology
- Developing employer relationships
- Helping customers find jobs
- Job-related support
Patient Advocate Foundation (PAF)
Contact: 800-532-5274Population served: People in the U.S. with chronic, life-threatening and debilitating illnesses
Other language(s): Spanish, translation services available by phoneMission:
To provide professional case management services to Americans with chronic, life threatening and debilitating illnesses.
- PAF Case Managers serve as active liaisons between the patient and their insurer, employer and/or creditors to resolve insurance, job retention and/or debt crisis matters as they relate to their diagnosis; may also be assisted by doctors and healthcare attorneys. PAF seeks to safeguard patients through effective mediation assuring access to care, maintenance of employment and preservation of their financial stability.
- Offers PAF authored publications and content, distributes booklets and publications
- Offers an annual scholarship program for survivors
- PAF Co-Pay Relief Program provides direct financial assistance to insured patients who meet certain qualifications to help them pay for the prescriptions and/or treatments they need. This assistance helps patients afford the out-of-pocket costs for these items that their insurance companies require. For details, call 866-512-3861.
Survivorship A to Z, Inc.
Contact: Website onlyPopulation served: People living with cancer or HIV/AIDS and their caregivers, health professionals
Mission:
To provide people with a life challenging condition such as cancer or HIV/AIDS with all the practical, legal and financial information they need through the entire continuum after a diagnosis.
- Online resource for information about employment, insurance, finances, government programs, day to day living, medical care, planning ahead, emotional well-being.
The Work Site: Ticket to Work
Contact: 800-772-1213Population served: Individuals receiving SSDI or SSI
Mission:
The Ticket to Work program is for people receiving SSDI or SSI by helping them obtain employment services, rehabilitation services or other support services to achieve a vocational goal.
Triage Cancer
Contact: 424-258-4628 or TriageCancer.org/GetHelpPopulation served: Individuals diagnosed with cancer, caregivers, advocates, and healthcare professionals
Mission:
To provide education on legal and practical issues that may impact individuals diagnosed with cancer and their caregivers
- Provides education on issues related to work, insurance, disability benefits, finances, estate planning, medical decision-making, and more. Offers free in-person and online educational events, materials, animated videos, and state-specific resources. Provides free one-on-one help to assist individuals understand their options and possible next steps, as well as CancerFinances.org, which helps people navigate finances after cancer.
U.S. Equal Employment Opportunity Commission (EEOC)
Contact: 202-663-4900 or 800-669-4000Population served: People in the U.S. who are employees or job applicants
Other language(s): Spanish. Some information about EEOC and the laws we enforce available in: Arabic, Chinese, Korean, Russian and VietnameseMission:
EEOC is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.
- Has the authority to investigate charges of discrimination against employers who are covered by the law
- Works to prevent discrimination before it occurs through outreach, education and technical assistance programs.